Leadership Course

Differentiated Management: Build Stronger Teams

A workshop-style course for engineering leaders who want every individual to grow, contribute, and deliver—by tailoring what work looks like, how it’s done, and what success means based on readiness, interests, and experience of every team member.

Who should attend

  • Engineering managers and directors elevating team performance
  • Tech leads responsible for mentorship and skill development
  • People-ops partners embedded with R&D teams
  • Scrum masters or PMs focused on team dynamics

You will be able to

  • Diagnose readiness and growth zones for each team member
  • Adapt content, process, & product to fit strengths and stretch areas
  • Coach with confidence using practical, role-played scenarios
  • Build psychological safety that encourages risk-taking & learning
  • Scale practices across squads with lightweight, repeatable tools

What you’ll learn

1) Diagnosing Individual Needs

  • Assess readiness & learning preferences
  • Find motivators; set growth-aligned goals

2) Tailoring Content, Process & Products

  • Match task complexity to skill level
  • Design stretch opportunities that build confidence

3) Interactive Skill Practice

  • Role-plays for feedback & coaching
  • Group exercises to co-create workflows

4) Psychological Safety

  • Norms that encourage curiosity & candor
  • Peer coaching and shared problem-solving

5) Embedding Differentiation

  • Integrate into sprint planning and retros
  • Scale practices across multiple teams

Course modules

Module
Topics Covered
Deliverables
1. Foundations
Why one-size-fits-all fails • Core research from education & psychology
Team readiness assessment template
2. Content & Process
Map tasks to skill levels • Customize learning paths
Differentiated task matrix
3. Role-Play Lab
Feedback & coaching scenarios • Peer-to-peer practice
Role-play debrief guide
4. Product & Outcomes
Vary expectations • Align outputs to business KPIs
Customized deliverable rubric
5. Safe Collaboration
Norms for open dialogue • Inclusive brainstorming
Psychological safety checklist
6. Scale & Sustain
Integrate with Agile cadences • Continuous differentiation culture
Rollout roadmap
Hands-on • Role-play • Templates included

Delivery options

Live Workshop

Half-day or full-day, highly interactive. Ideal for intact teams and new managers.

Virtual Cohort

Three × 2-hour sessions with reflection and practice in between.

Self-Paced

Video lessons, worksheets, and facilitation guides for on-demand learning.

Delivered at

Selected conferences and professional communities

STAR Canada 2019 STAR West 2019 STAR West 2020 NYC Software Testing Meetups & Local Conferences

Conference Highlights

  • STAR Canada 2019 — Core framework, hands-on exercises
  • STAR West 2019 — Differentiation for distributed teams
  • STAR West 2020 — Virtual cohort adaptation & playbooks

Community Sessions (NYC)

  • Local software testing conferences — interactive labs
  • Meetups & user groups — live coaching scenarios

Also delivered at additional professional meetups and in-house leadership programs.

Frequently asked

Is this only for engineering teams?

No. While examples are drawn from software, the framework adapts to data, product, QA, and cross-functional teams.

Do participants need management experience?

It helps, but it isn’t required. New managers and senior ICs (tech leads) gain practical tools immediately.

Can we tailor the workshop to our org?

Yes—discovery and customization are available to match your processes, tooling, and maturity.

Ready to see differentiated management in action?

Let’s design the right path for your team, then practice it together.